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maloutim 03-25-2017 10:37 AM

Cannot edit Profile
I haven't been very active on TE for 3 yrs for personal reasons. Now, I have decided to come back and I would like to change the order of appearance of my photos on my overview page.
While I wasn't very actice, I had chosen "Random Photos". Now, I would like "Most recent".
But when I try to do that, it tells me "Cannot execute intro query".
Thanks in advance for your help.

Keitht 03-25-2017 12:24 PM

Problems with editing profiles is a long standing one which doesn't seem to affect all users. I've moved this query to the area the techies may see.

maloutim 03-26-2017 08:02 AM

Thanks Keith,
I hope they'll be able to solve my problem soon.
Have a good Sunday !

worldcitizen 04-01-2017 12:49 AM

Updating my profile...
Hello everyone,

I just wanted to reiterate that I'm also still unable to update my profile. It's been almost a year... I really hope the problem can be found so I can make some minor changes. There has to be an answer out there!

Thank you,

gervaso 09-05-2017 01:01 PM

Everytime I try to update my profile, I get the message "Invalid email". I believe that's because my email is, and they don't accept it here.

IBJoel 09-06-2017 08:33 PM

gervaso, I have asked tech to prioritize allowing Gmail accounts.

gervaso 09-08-2017 03:05 AM

Thank you, Joel! It seems to be working now, we've just changed his email and it's ok! And I can also edit my profile again! Thank you very much for your attention!

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